Privacy Policy

This Privacy Policy explains how JBB Construction (“we”, “our”, or “us”), collects, uses and protects your personal information when you use our website or engage with our services.

We are committed to protecting your privacy and processing personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation.

1. Information We Collect

Depending on how you interact with us, we may collect:

  • Name and surname
  • Company name
  • Email address
  • Telephone number
  • Physical or postal address
  • Information submitted through our contact or quotation forms
  • Project details, plans, specifications, photographs and related documents
  • Payment or invoicing information where applicable
  • Website usage information, including IP address, browser type and pages visited

2. How We Use Your Information

We use your personal information to:

  • Respond to enquiries
  • Prepare quotations
  • Provide our construction and maintenance services
  • Communicate regarding your project
  • Manage contracts, invoices and payments
  • Improve our website and services
  • Comply with legal and regulatory obligations
  • Protect our legal rights where necessary

We will only process your personal information where permitted by law.

3. Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and understand how visitors use our website.

We may use:

  • Google Analytics
  • Google Ads
  • Meta (Facebook) Pixel

You may accept or reject non-essential cookies through our cookie banner. Disabling cookies may affect certain website functionality.

4. Sharing Your Information

We do not sell or rent your personal information.

We will only share your information where necessary to:

  • Deliver our services
  • Obtain quotations from suppliers or subcontractors where required for your project
  • Comply with legal obligations
  • Protect our legal rights
  • Respond to lawful requests from public authorities

All parties receiving your information are expected to handle it responsibly and only for the purpose for which it was provided.

5. Information Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Although we take reasonable precautions, no method of electronic transmission or storage is completely secure.

6. Retention of Information

We retain personal information only for as long as reasonably necessary to:

  • Provide our services
  • Maintain business records
  • Meet legal, accounting and tax obligations
  • Resolve disputes
  • Enforce our agreements

Information that is no longer required will be securely deleted or destroyed where reasonably practicable.

7. Your Rights

Subject to POPIA, you may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion where legally permissible
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator

Requests may be sent to the contact details below.

For more information about the use of our website and services, please refer to our Terms & Conditions.

8. Third-Party Websites

Our website may contain links to third-party websites or embedded services such as Google Maps, YouTube and social media platforms.

We are not responsible for the privacy practices or content of those third-party services.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website together with its effective date.

10. Contact Us

JBB Construction
49 De Grendel Avenue
Bothasig
Cape Town
7441
Telephone: 066 449 0999
Email: info[at]jbbconstruction.co.za